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Last Updated: 1st July 2023

These terms and conditions establish a legally binding agreement between you and/or any entity you represent and NTC Dental Suppliers Sdn. Bhd. (“Company,” “we,” “us,” or “our”), governing your access to and use of our website ( By accessing our website, you acknowledge that you have carefully read, comprehended, and consented to abide by all of these Terms of Use.

If you have any objections or concerns regarding any of these terms of use, you are welcome to discontinue your use of the website at any time. Your satisfaction and adherence to our terms are of utmost importance to us, and we respect your decision to exercise your freedom of choice.

Please read these Terms and Conditions carefully before using the website or purchasing products. By using our website, you agree to be bound by these Terms of Use.

  1. Acknowledgement
    • By accessing our website or using the services we provide, you acknowledge and accept full responsibility for abiding by these terms of service, which includes all associated information, additional terms and conditions, and policies referenced herein and/or accessible via hyperlinks. If you do not agree with these terms of service, or any aspect thereof, we kindly advise refraining from accessing our website or utilizing our services.

2. Contractual Capacity

    • By accessing our site, you confirm that you are at least 18 years of age, and are legally, mentally and otherwise capable of entering into the terms of service outlined herein. If you do not meet these criteria, we kindly request that you exit the site immediately.

3. Account Registration

    • To make purchases and access some features of the website, you may need to register an account.

    • You must provide accurate and complete information during account registration.

    • You are responsible for maintaining the confidentiality of your account information and password.

    • You agree to accept responsibility for all activities that occur under your account.

    • We reserve the right to terminate your account for any reason, including if you violate these Terms and Conditions.

4. Account Deletion

    • You have the right to delete your account and discontinue the use of our website at any time you may chose. Please note that deleting your account will result in the permanent removal of all information and contents associated with your profile, including personal details, payment information, and any other provided content. Once deleted, this information cannot be recovered, and you must cease all use and access to our services. It is important to understand that certain information shared with others or stored by other users may not be part of your account and may remain even after your account deletion.

5. Product Information and Availability

    • We strive to provide accurate product information, but errors may occur.

    • Prices and availability of products are subject to change without notice.

    • We reserve the right to limit quantities of products purchased by each customer.

    • Products displayed on the website may not be available at all times and may be substituted or discontinued at any time.

    • We reserve the right to change or update information including prices and to correct errors, inaccuracies, or omissions at any time without prior notice.

6. Purchases and Payments

    • By making a purchase, you agree that all information provided in connection with such purchase is accurate.

    • Full payment is required before the products are shipped.

    • We accept various forms of payment, as specified on the website.

    • You agree to pay all charges incurred by users of your credit card, debit card, or other payment methods at the prices in effect when such charges are incurred.

7. Shipping

8. Returns and Refunds

9. Privacy Policy

    • Please refer to our Privacy Policy page of the website for information on the privacy policy that governs the use of our website.

10. Intellectual Property

    • All contents on the website, including text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by international copyright laws.

    • You are granted a limited license to access and use the website and its content to make a purchase. This license does not include any resale or commercial use of the website or its contents.

11. User Conduct

    • You agree not to use the website in a way that may cause damage, overburden, or impair the website or interfere with any other party’s use of the website.

    • You agree not to engage in any unauthorized access attempts to the website, other user accounts, computer systems, or networks linked to the website. Any such actions will be subject to prosecution to the fullest extent permitted by the laws of Malaysia.

12. Limitation of Liability

    • The Company, its affiliates, and service providers will not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the website or the purchase of products through the website.

13. Severability

    • If any provision of these Terms and Conditions is found to be void, or unenforceable, then that provision shall be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

14. Indemnification

    • You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including attorneys’ fees, resulting from any violation of these Terms and Conditions, or any activity related to your account.

15. Applicable Law

    • These Terms and Conditions and any disputes or claims arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Malaysian Government.

16. Changes to Terms and Conditions

    • We reserve the right to modify or update these Terms and Conditions at any time. Your continued use of the website after any changes constitutes your acceptance of the modified or updated Terms and Conditions.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at sa[email protected] or give us a call at 03-6250-2242.

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