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OUR PRIVACY POLICY:

Last Updated: 1st July 2023

This Privacy Policy explains how NTC Dental Suppliers Sdn. Bhd. (“Company”, “we”, “us”, “our”) collects, uses, shares, and protects information in connection with the services available through the website www.ntcdental.com.my (our “Website”). This includes any information you provide when you create an account, make a purchase, or communicate with us.

At NTC Dental Suppliers, we value your privacy and are dedicated to protecting the privacy of our customers and visitors to our website. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Information We May Collect:

1. Personal Information

    • Account Creation: When you create an account, we may collect information such as your name, email address, postal address, phone number, and professional credentials.

    • Purchases: When you make a purchase, we may collect your billing information, payment method details, and order history.

    • Communications: When you contact us, we may keep a record of your communication to help us return your inquiries, provide updates, process your product order or resolve any issues that may arise with your purchase.

2. Non-Personal Information

    • Like many websites, we collect information that your browser sends whenever you visit our website. This data may include information such as your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

    • We use cookies and similar tracking technologies to track the activity on our website and acquire certain information we may find useful.

    • We may from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

3. How We Use Your Information

We may use the collected information for various purposes, including to:

    • Provide our services, improve and maintain our website.
    • Notify you about changes to our website.
    • Allow you to participate in interactive features of our website.
    • Provide customer service and support.
    • Process transactions securely and manage your account.
    • Provide relevant product recommendations.
    • Monitor the usage of our website.
    • Detect, prevent and address technical issues.
    • Comply with legal obligations and protect against legal claims or liability.
    • Send marketing communications if you have opted-in to receive them.

      We may contact you by a variety of ways including, but not limited to telephone, email, SMS or other communication channels.

4. Sharing and Disclosure of Information

    • In order to fulfil the purposes outlined in this Policy, we may share your personal information with our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors. Please note that we only disclose personal information to third parties when it is necessary for the provision of our services.

    • We may employ third-party companies or individuals to facilitate our website, provide the website on our behalf, perform website-related services or assist us in analysing how our website is used.

    • We may need to disclose personal information if the need arises, to meet legal obligations, including but not limited to complying with laws, regulations, court orders, subpoenas, warrants, legal proceedings, or requests from law enforcement agencies.

    • In the event of a change in our business control, or a sale or transfer of business assets, we retain the right, to the extent permitted by law, to transfer our user databases, including any personal and non-personal information within those databases. Such information may be disclosed to a potential purchaser under a confidentiality agreement. We will ensure that any disclosure of information is done in good faith and only, when necessary, in accordance with the aforementioned circumstances.

    • By voluntarily sharing your personal information with us (or through your use of our website), you acknowledge your agreement to the terms outlined in this Privacy Policy, including the types of disclosures mentioned herein. In situations where we need to disclose your personal information to third parties, we will request that they adhere to this Policy in handling your personal information.

5. Security

    • We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

 

6. Retention of Data

    • We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

7. Children’s Privacy

    • Our website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

8. Using our Website

  • When you explore our website
    • During your visit to our website (www.ntcdental.com.my) we may collect certain data such as browser type, operating system, the website you accessed before coming to our site, and more. This data is collected in an aggregated manner to analyse user behaviour and enhance our service.

  •  Cookies
    • To enhance your browsing experience, we may occasionally use cookies on our website. Cookies are small files that help the website recognize you upon your return and store information about your usage. These cookies do not harm your computer or grant unauthorized access. While most web browsers accept cookies automatically, you have the option to modify your browser settings to reject them. However, please note that this may limit your access to the full functionality of our website. Cookies may also be used to analyse website traffic and deliver relevant advertisements through third-party services like Google Ads, Facebook Ads, etc. These ads may appear on our website or other sites you visit.

  • External Websites
    • Our website may contain links to other websites that are not owned or controlled by us. These links are provided solely for your convenience and do not signify sponsorship, endorsement, or approval of those websites. Please be aware that NTC Dental Suppliers Sdn. Bhd. is not responsible for the privacy practices of such external websites. We encourage our users to review the privacy statements of each and every website that collects personally identifiable information when they leave our site.

9. Changes to this Privacy Policy

    • We may update or modify our Privacy Policy from time to time at our sole discretion. We will notify you of any changes by posting the upgrade or modified Privacy Policy on this page so please check back from time to time. Changes are considered effective when they are posted on this page.

10. Your Consent

    • By using our website, you consent to our Privacy Policy laid out in this document.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at [email protected]

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